Place of Delivery
We deliver across all emirates in the UAE. Lavish is committed to getting your orders to your doorstep with efficiency and care.
Delivery Time
We partner with top delivery service providers in the UAE to ensure reliable and fast shipping.
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Business Days: Deliveries are made Sunday to Thursday (excluding Friday)
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Standard Delivery Time:
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For most products: 1–2 working days
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Special orders (e.g., custom packaging, engraving, etc.): May take longer
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No hidden charges. All prices shown are final and inclusive of VAT.
Return Policy
You may request a return within 48 hours of receiving your order in the following cases:
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You received a damaged product
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You received a different product than what you ordered
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Your order arrived missing one or more items
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Your order included extra items not paid for
How to Request a Refund
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Contact Customer Support
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WhatsApp: +971 50 559 5963
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Or call Lavish’s unified support number
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Provide the Following
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Invoice copy or order number
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Photos of the products
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A copy/photo of the delivery box
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Keep all products, including damaged ones, until the process is complete
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Return claims must be submitted within 48 hours of order receipt.
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Review and Return Process
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Our team will verify the claim
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If approved, we’ll send a return shipping label to your registered email
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Print the label and drop off the item at the designated courier branch (door pickup is not guaranteed)
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Refund Processing
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Once the return is received and approved, the refund will be processed to the original payment method
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Refund timeframe: Usually 1 to 15 business days, depending on your bank
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Payment Methods
We offer flexible and secure payment options:
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Debit Cards
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Credit Cards
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Cash on Delivery